The fine print
Refund policy
Short version: 7 days, one email, full refund. See also our terms of service.
The 7-day guarantee
If you buy something from Shiny Object Society and it isn’t right for you, email us within 7 days of your purchase and we’ll refund you in full. No forms, and you don’t have to give a reason.
How to ask
Email hello@shinyobjectsociety.co from the address you used at checkout. Your order number helps, but it’s not required.
What happens next
We’ll process the refund to your original payment method, usually within 2 business days of your email. Your bank may take another 5–10 business days to show it.
Once the refund goes through, your access to that product ends.
After 7 days
Purchases are final after 7 days. But if something is broken, missing, or not working the way it should, email us any time and we’ll fix it.
Before a chargeback
Please email us first. A refund is faster for you than a dispute with your bank, and it keeps your account in good standing.
Still unsure?
Email hello@shinyobjectsociety.co and a person will answer.